These general terms and conditions of sale are entered into between the company WEMET, a simplified joint-stock company with a capital of 1,450 euros, whose registered office is located at 28 rue de Caumont - 31000 TOULOUSE, registered with the Trade and Companies Register of TOULOUSE under number 890803026 (hereinafter referred to as “WeMet”), and any natural or legal person, whether an individual or a professional, visiting or making a purchase through the said Website (hereinafter referred to as “the Client”).
Article 1 - Purpose
These general terms and conditions are intended to define the legal conditions of the services provided by WeMet to the Client, as well as those relating to the use of the wemet.fr website (hereinafter referred to as “the Site”).
They apply exclusively between WeMet and the Client.
On the Site, WEMET allows the Client to order WEMET brand products online (hereinafter referred to as “the Product(s)“) under these general conditions.
Any access to and/or use of the Site as well as any order from WeMet implies the express acceptance and unconditional compliance with all the terms of these general terms and conditions by the Client.
These general terms and conditions may be modified at any time and without notice by WEMET, and the applicable conditions are those in force on the date of the order by the Client.
These general terms and conditions of sale are permanently accessible at the following address:
https://www.wemet.fr in a computer format that allows printing and/or downloading, so that the Client can reproduce or save them.
Article 2 - Products and compliance
2.1 WeMet sells connected business cards (hereinafter referred to as “WeCards”). The products known as “WeCard Original” and “WeCard Pro” are presented on the wemet.fr website and accompanied by a description.
2.2 The Products offered by WEMET comply with the applicable standards in France.
The elements such as photographs, texts, graphics, as well as all the information and characteristics illustrating and/or accompanying the Products are not contractual, which the Client acknowledges.
Article 3 - Obligations of WeMet
3.1 WeMet undertakes to enable the Client to access the Site and place orders online. WeMet undertakes to communicate the order confirmation, accompanied by a summary thereof, after each order.
However, it should be noted that all costs related to access to the Site remain the exclusive responsibility of the Client.
3.2 WeMet undertakes to ensure the proper functioning of the service offered by providing the Client with access to their Personal Space. In the case of an order for a WeCard Pro, WeMet undertakes to make the Client’s digital profile accessible in the course of the execution of the service it provides.
3.3 WeMet undertakes to ensure that the information transmitted by the Client or entered in their digital profile is in accordance with the information provided by the Client. In the event of information entered by the WeMet team that does not correspond to the information provided by the Client, the Client must notify the customer service by email at contact@wemet.fr, which will make the modification without delay.
3.4 WeMet will not be held responsible for the information communicated by the Client, as defined in Article 3.2 herein, as the Client remains responsible for its content.
3.5 WeMet shall not be held responsible for any malfunction affecting the proper execution of the service offered, provided that it is not caused by WeMet.
Thus, and without this constituting an exhaustive list, WeMet shall not be held liable in the event of a malfunction of the service offered, which would be caused by:
The Client's equipment;
The equipment of the third party to whom the Client wishes to communicate their professional information through their connected business card as part of the execution of the service offered;
The quality of the Client's or the recipient's third party's connection, which may make the execution of the service offered more difficult or impossible;
The connected business card due to improper use or lack of maintenance thereof.
3.6 WeMet undertakes to use all reasonable means at its disposal to ensure access that meets the Client's expectations but is not bound by an obligation to achieve a specific result.
Article 4 - Client's Obligations
4.1 The Client declares to be of legal age and to have the legal capacity or to have parental authorization allowing them to place an order on the Site.
4.2 For each service offered by WeMet, the Client must provide all the requested information on the Site for this purpose.
The Client undertakes to provide WeMet with accurate and necessary information for the performance of the service subject to these conditions, as requested online and according to their situation, including their name, first name, address, telephone number, and valid email address.
The Client agrees to verify the information provided to WeMet for all orders, especially during the summary of their order.
4.3 he Client is responsible for the consequences arising from false or inaccurate information transmitted or the unlawful reproduction thereof.
The Client who has provided false or inaccurate information cannot modify this information for the completed order after receiving the order confirmation by email. However, WeMet will allow the client to update their order at the preferential rate referred to as "update" indicated on the Site.
4.4 The Client acknowledges that the rights granted to them under these terms will also apply to any update or new version replacing and/or supplementing the Site, unless the relevant update or new version contains specific terms of sale.
4.5 In accordance with Article 16 of the General Data Protection Regulation (GDPR) 2016/679 of April 27, 2016, the Client has the right to rectify inaccurate or incomplete information concerning them.
However, it should be noted that this right only applies to information collected and retained by WeMet and does not allow for the modification of the information present on the Client's WeCard; the Client will need to place a new order in case of corrections or changes in information.
Article 5 – Website Access
5.1 The Website is freely accessible to any internet user with internet access
Les coûts relatifs à l’accès au Site tels que l’accès au matériel informatique, les coûts The costs related to accessing the Website, such as accessing computer equipment, software costs, or internet access, are the sole responsibility of the Client.
5.2 The Client will have the possibility to connect to the Website at any time, 24 hours a day, 7 days a week, including Sundays and public holidays, except during maintenance periods.
Article 6 – Order
6.1 Any order will only be validated after payment acceptance.
6.2 WeMet reserves the right to cancel or refuse an order in the event of a dispute with the Client regarding a previous order.
6.3 WeMet may accept orders within the limits of available stocks. It informs the Client of the availability of the Products sold on the Website at the time of order confirmation.
If, despite WeMet's vigilance, the products are unavailable, WeMet will inform the Client by email as soon as possible. The Client can then cancel their order and, if applicable, be refunded any amounts already paid.
The permanent or temporary unavailability cannot in any case engage the liability of WeMet, nor does it confer any right to compensation or damages in favor of the Client.
Article 7 – Prices
7.1 The prices displayed on the Website are indicated in euros, including French taxes (French VAT and any other applicable taxes), and excluding shipping costs.
7.2 Shipping costs will be indicated in the Client's shopping cart before final order validation.
7.3 Prices may be modified at any time, without notice, particularly in the event of changes in fiscal or economic data. The items will be invoiced based on the rates in effect at the time of order registration.
Article 8 – Delivery
8.1 WeMet delivers its Products in France and abroad.
8.2 The products are shipped with the delivery note to the delivery address indicated by the Client during the order.
8.3 The delivery times indicated on the website are indicative, corresponding to average processing and delivery times. In order for these deadlines to be met, the Client must ensure that they have provided accurate and complete information regarding the delivery address (such as, in particular: street number, building number, staircase number, access codes, intercom names and/or numbers, etc.).
8.4 In the event of a delivery delay of more than 14 working days, excluding delays not attributable to WeMet, if the product has not been shipped, the Client may terminate the order by registered letter with acknowledgment of receipt and request a refund of their order.
8.5 In the case of damaged packages, the Client undertakes to notify the carrier and WeMet, by any means, of any reservations within 3 days following the receipt of the product.
8.6 WeMet cannot be held responsible for the consequences resulting from a delivery delay not attributable to its actions.
Article 9 – Payment
9.1 The full payment must be made at the time of the order. At no time can the amounts paid be considered as down payments or installments. The Client pays for their order by credit card (Visa, Eurocard/Mastercard), with their Paypal account, or by bank transfer, in accordance with the provisions of this article.
9.2 The Client's communication of their credit card number authorizes WeMet to debit their account for the amount of their order.
No cash-on-delivery shipments will be accepted, regardless of the reason.
9.3 WeMet retains ownership of the Product until full payment of the price by the Client. For credit card payments (Carte Bleue, Visa, and e-Carte Bleue), all information that Clients provide to WeMet is strictly protected and ensures the conformity and security of each transaction
Article 10 – No Right of Withdrawal
In accordance with Article L.221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for orders relating to the supply of goods made to the consumer's specifications or clearly personalized.
Since the products offered by WeMet are personalized based on the information provided by the client, no returns, refunds, or credits can be made.
Article 11 – Guarantees and Liability
WeMet has an obligation of means for all steps involved in accessing the website, from the ordering process to the shipment of the package or any subsequent services.
11.1 The website is accessible based on availability, which WeMet strives to ensure 24 hours a day, 7 days a week.
The website is accessible based on availability, which WeMet strives to ensure 24 hours a day, 7 days a week. However, continuous access to the website may be interrupted due to maintenance operations, software updates, necessary interventions for proper functioning, or unforeseen circumstances beyond WeMet's control.
These interruptions will be indicated on the website and do not entitle the client to any form of compensation from WeMet.
11.2 WeMet shall not be held responsible for the non-performance or delay in the performance of any of its obligations as described herein, if such non-performance or delay is due to a force majeure event as defined in Article 1218 of the French Civil Code.
WeMet must immediately inform the client of its inability to perform its service and provide justification. The suspension of obligations shall not constitute a cause for liability for non-performance of the obligation in question, nor shall it entitle the client to claim damages.
Consequently, WeMet shall not be held responsible in the event of force majeure preventing the use of the website, access to the client's personal space, modification of the digital profile, and, in a non-limiting manner, events that render the transmission networks inoperable, interrupt access networks to the website, partially or completely, alter the reliability and/or security of data transmission, or impose access restrictions to the internet network.
Expressly considered as force majeure or fortuitous events, in addition to those usually recognized by French case law, are total or partial strikes, boycotts, or other industrial actions or commercial disputes, transportation or supply disruptions for any reason, government or legal restrictions, legal or regulatory changes in marketing methods, computer failures, telecommunications blockages, and any other event beyond the parties' control that prevents the normal execution of the contractual relationship.
11.3 The client's passwords and access codes are strictly confidential and personal. Therefore, WeMet shall not be held responsible for any illicit and/or fraudulent use of the passwords provided to or created by the client.
11.4 WeMet shall not be liable for any misuse of the website by the client.
Article 12 – Intellectual Property
12.1 The client is not authorized to download or modify the website or any part thereof, including its content (listed products, descriptions, images, videos, etc.).
The website or any part thereof may not be reproduced, copied, sold, or exploited for commercial purposes without the express and written permission of WeMet.
12.2 All copyrights, trademarks, and other distinctive signs, as well as intellectual or industrial property rights appearing on the website, remain the exclusive property of WeMet.
12.3 The client is therefore required to respect intellectual property rights and shall not use the trademarks appearing on the website or on the products, if applicable, or register any trademarks that could harm the rights holder, unless otherwise stipulated in a contractual agreement.
The same applies to any other intellectual property rights.
Article 13 – Guarantees and Liability
13.1 WeMet undertakes to use the confidential information provided by the client only for the proper processing of the order and the operation of the website.
For the proper processing of the order, the collected personal data will be subject to computer processing, and the client acknowledges being aware of this. Accordingly, the client's information may be communicated to WeMet's technical service providers.
Furthermore, WeMet may employ technical means to obtain non-personal information about website users, aimed at improving the website's functionality, such as tracking the number of visitors to certain pages.
13.2 In accordance with the General Data Protection Regulation (GDPR), the client has the right to access, rectify, and erase their personal data held by WeMet. Any request should be addressed by email to: contact@wemet.fr or by mail to the following address: WeMet, 28 rue de Caumont, 31000 Toulouse, France.
It should be noted that these rights do not grant the client the ability to modify the information contained in their WeCard resulting from a subsequent order after rectifying their information, which must be updated through the options provided on the website.
Article 14 – General Provisions
14.1 Partial Invalidity of a Clause
If any provision of these terms and conditions is declared null or unenforceable by a competent court, it shall be deemed unwritten and shall not affect the validity of the other provisions.
14.2 Applicable Law - Competent Court
These general conditions are subject to French law regarding both substantive and procedural rules.
In the event of a dispute, the client may contact WeMet's after-sales service in order to seek an amicable solution:
Any dispute must first be attempted to be resolved amicably. In the absence of an amicable settlement, the competent French courts shall have jurisdiction, regardless of the number of defendants or third-party claims.
Article 15 – Acceptance
The client acknowledges having read and accepted these general terms and conditions of sale.
Any questions regarding these General Terms and Conditions of Sale can be sent by email to contact@wemet.fr.
